If you’re not happy with your order, you have 14 days to send us back your Capsule - FREE.
1. Fill in the Form below
Please contact us within your 14-day cancellation period, by filling in the following form with your order number and email address.
2. Get the QR Code or Print the Return Label
We will e-mail you a prepaid return slip to the provided e-mail address within the same day. Also take your spam folder into account! Please print out the return label and place the goods in the package. Close this well and stick the return label on - done!
3. Receive your refund
As soon as we have received your return, we will refund your payment. Don’t forget to keep the return receipt from the courier until your refund has been processed. Your refund can take up to 14 days after receipt of the return.
4. Need support?
If you cannot find your Order ID or missing something else, please do not hesitate to send us an email email@example.com